This review isn't for this top (the top is nice!) but for the terrible customer service I received following this order. I had to exchange the other item in this order and the website crashed during the exchange process. Unfortunately my card was charged for the exchange, while the exchange didn't go through. Obviously these things can sometimes happen however after multiple attempts to get in touch with customer service, no-one has bothered to contact me with a resolution and I'm still out of pocket. I will now have to raise a credit card claim through my bank, which is extremely disappointing! I'm fairly new to this brand and was planning to be a long-term customer :(